Home Live trainings Start of YHT host and hostess training at THY Aviation Academy

Start of YHT host and hostess training at THY Aviation Academy

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Start of YHT host and hostess training at THY Aviation Academy

TCDD General Directorate of Transport has started the training of hosts and stewardesses with the personnel responsible for the operation of YHT in Ankara.

As part of the project “Training Services and Training Consulting” carried out in collaboration with the personnel and training department of the organization and the passenger department, it is planned that hosts and stewardesses will have the equipment required by their profession.

In this context, 17 hosts and hostesses will be trained in groups of 165 with the “Host and Hostess Training” which began on Monday 14 January.

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Training for 165 hosts and hostesses by trainers from the THY Aviation Academy; Effective communication training, elegance training, training on handling difficult situations and people, cabin 101 training (basic training), problem solving training will be provided.

It aims to increase the quality of service of the staff, who are in direct contact with high-speed train passengers and have a very important role in the image of the organization, and to have the equipment required by the profession of air hostess, which is a very important branch of service like in the airline.

The trainings within the framework of the project “Educational Services and Counseling in Education” will cover a period of one year.

As we know, the Directorate General of Transport TCDD; The Ankara-Eskişehir, Ankara-Istanbul, Ankara-Konya, Konya-Istanbul, Karaman-Istanbul, Karaman-Ankara high-speed and high-speed railway lines serve an average of 42-46 thousand passengers with 23 trips on weekdays and 25 on weekdays -end, and on these trains the host and hostesses.